Post Office UK Reviews
Post Office UK Customer Reviews (12)
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About Postoffice.co.uk Prices and Cost?
For Postoffice.co.uk, the prices for various services are as follows:
- Letters within the UK start at £1.35 for 1st Class and 85p for 2nd Class.
- Parcels within the UK start at £3.99 for 1st Class and £3.19 for 2nd Class.
- International Letters start at £2.50 for International Standard.
- International Parcels start at £5.55 for International Standard.
- Parcelforce Parcels services like Express 24 start at £9.70. These prices are for standard sizes and weights; oversized or heavier items may incur additional costs. For a detailed price breakdown, customers can refer to the official price guides provided by the service.
About Postoffice.co.uk Popular Products and Services?
Postoffice.co.uk is known for a variety of popular products and services. Among the most utilized are their mail services, which include sending letters and parcels both within the UK and internationally. They offer everyday banking services, such as cash withdrawals and cheque deposits. For travelers, they provide travel essentials like foreign currency, travel insurance, and international driving permits. Additionally, they have a range of insurance products, including pet, home, and life insurance, as well as financial services like savings accounts and credit cards. Other notable services include bill payments, Local Collect, Drop & Go, and online returns for mail services.
About Postoffice.co.uk Payment Method?
Postoffice.co.uk provides a variety of payment methods for its services. Customers can pay their bills and top-ups at over 24,000 Post Office branches and Payzone locations across the UK. Payments can be made for utilities, transport tickets, council tax, housing, rent, and more. The available payment options include cash, cheque, and electronic payments through self-service kiosks. For personal finance management, services like postal orders, Post Office Payout, and banknote exchange are also offered.
Postoffice.co.uk Return Policy?
The Post Office in the UK offers a Returns Service for items bought that customers wish to send back. To return a parcel, one should prepare it at home following the retailer's instructions, correctly package the item, address it, and apply any labels provided. The parcel can then be taken to any Post Office branch. If a QR code is available, it should be brought along to the branch where it will be scanned, and a label will be printed if necessary. Upon returning the parcel, a Certificate of Posting is provided as proof. For pre-paid returns, labels may be included in the original packaging or might need to be printed. These should be securely fastened to the parcel before visiting a Post Office branch. In cases where retailers do not cover the cost of return postage, the Post Office provides various postage options that can be purchased in branch. Additionally, the Post Office has a guide on prohibited and restricted items that cannot be sent through the mail, which includes a range of items from hazardous materials to perishable goods. Customers are advised to check this list before sending parcels to ensure compliance and avoid issues with shipping.
What are the interest rates for Postoffice.co.uk savings accounts?
The Post Office in the UK offers a variety of savings accounts with different interest rates. The Easy Access Cash ISA Issue 33 has a variable underlying interest rate of 3.80% for the first 12 months, which then adjusts to 1.55%. The Instant Saver Issue 28 provides a rate of 4.10% for the first year, followed by an underlying rate of 1.55%. For those who prefer online management, the Online ISA Easy Access Issue 41 and the Online Saver Issue 73 offer an initial rate of 4.60% and 4.75% respectively, both reverting to 1.55% after the first 12 months. It's important to note that these rates are subject to change and customers should check the latest rates before making any decisions.
How can I track my parcel with Postoffice.co.uk?
To track a parcel with the Post Office in the UK, one needs the tracking reference number which can be found on the Post Office receipt. This number is essential as parcels cannot be tracked using name or address. The reference number is typically between 9 and 27 characters long for Royal Mail and 10 and 16 characters long for Parcels Online via DPD or Evri. Once the reference number is obtained, it should be entered on the Post Office's Track & Trace page online to receive a live update on the parcel's progress. For items sent with Royal Mail or Parcelforce Worldwide, the tracking reference number is required, and for parcels sent via DPD or Evri, the tracking number will be emailed and also appear in the order history if an account is held. It's also available on the receipt provided when dropping off the package at a Post Office branch.
What are the features of Postoffice.co.uk travel insurance?
The Post Office offers various travel insurance policies with features tailored to different needs. The Single-trip cover is suitable for one-off trips up to 365 days, with no age limit. Annual multi-trip cover is ideal for frequent travelers, covering multiple trips within a 12-month period and available for individuals up to 75 years old. For longer journeys, the Backpacker cover supports trips up to 18 months for those aged 18 – 60. Medical Assistance Plus is included in all policies, providing 24/7 holiday health support and access to outpatient medical services abroad. All medical conditions are considered, and there are options to choose from economy, standard, and premier cover levels with varying excess and coverage limits for emergency medical expenses, trip cancellation, and baggage. Additional cover for Covid-19, winter sports, and cruises is also available.